Hector and its app work with the Apple and Android device (phone & tablet), the cube uses Bluetooth Low Energy 4.0 technology, a compatible device is needed. Hector is compatible with the following devices:

The app, called hector, is available on Google Play Store & Apple AppStore. The icon is the following:

You can download the app here:

To initiate Hector you have to remove the transparent plastic tongue that activates the battery. Hector is now activated. Then launch the app on your smartphone and follow the tutorial.

App V1:

Click on the “refresh” button to detect Hector, then click on the detected Hector that appears on the list

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you can now start using your Hector!

App V2:

• In the menu select “My hectors”

• Then select the “+” logo to add a cube

• A list will appear with all the detected hector around you
• You can now choose the Hector you want and start using it!

Before all, be sure the the Bluetooth is turned on on your smartphone, hector doesn’t need to be linked to your phone, you just have to use the app.

Step 1: Verify the the battery is good or change it if it’s not. (our products are shipped with brand new batterys) the autonomy of this king of battery is about 9 to 12 months with Hector.

Step 2: If the cube is already not detected by your phone, try to reboot you phone.

Step 3: If Hector is already not detected please try to delete the app and re-install after. About iPhone users, since iOS 10 update some phone doesn’t recognize Hector so, enter the settings > General > Reset > Reset Network Settings. About Android phone’s users, some Samsung (Galaxy S6,S7) and Huawei phones have another kind of Bluetooth driver that can block hector’s detection.

To solve that problem, you have to:

1: Open Settings > Apps > Apps

2: With the “Plus” button you will select System Apps

3: Select “Bluetooth Share” app in the list

4: Just tap “force stop”

5: Launch the Hector app

The app was created to use more than just one cube. Go to the menu and select “My hectors”, then add as many cubes as you want.

You just have to remove the small plastic tongue located in the centre of the cube.

Once it is removed, Hector can be initiated.

Once it’s remove hector must be turned on.

1) Push there to open the battery door and remove this door.

2) To remove the battery, use a a little screwdriver to remove it from it’s place.

3) Put the new battery in it’s place, then, push on it to “clip” it.

4) Put the battery door on the top and clip it. Hector is now ready to use and turned on.

These pictures will help you to rebuild you Hector.

Be careful! You mustn’t touch the electronic part; you can manipulate the electronic card with the black battery support.

Before all I’s important to check if the problem can be solving with the next steps:

Be sure the the Bluetooth is turned on on your smartphone, hector doesn’t need to be linked to your phone, you just have to use the app.

Step 1: Verify the the battery is good or change it if it’s not. (our products are shipped with brand new batterys) the autonomy of this king of battery is about 9 to 12 months with Hector.

Step 2: If the cube is already not detected by your phone, try to reboot you phone.

Step 3: If Hector is already not detected please try to delete the app and re-install after. About iPhone users, since iOS 10 update some phone doesn’t recognize Hector so, enter the settings > General > Reset > Reset Network Settings. About Android phone’s users, some Samsung (Galaxy S6,S7) and Huawei phones have another kind of Bluetooth driver that can block hector’s detection.

To solve that problem, you have to:

1: Open Settings > Apps > Apps

2: With the “Plus” button you will select System Apps

3: Select “Bluetooth Share” app in the list

4: Just tap “force stop”

5: Launch the Hector app

These steps do not solve your problem?

Let’s send we back your Hector by contact your reseller.

If you purchased Hector on our web site, please use the form in “Contact us” tab from www.misterhector.com

You can export your data history like temperature, pressure a humidity. To do that, use the app, go to menu > Export. You can now select what you want and the period needed.

The user manual is in the Hector’s packaging but also in PDF on the web site.

There are some updates. To check that, just use the App Store if you use an iPhone or use Google Play Store on Android.

To purchase your order you can pay by credit card. You can also pay by cheque, in this case please send it to SAS CAPTIV 57 Bld Gaston Serpette 44000 Nantes France. Your order will be shipped when we received your cheque

If you change your mind and you want to cancel your order, you have 14 days to send back your Hector. The packaging must be clean; Hector will not be used. Once we get back the product, after verify, we will give you back your money from the order value only (without shipping).

If you want to cancel your order before shipment. You just have to contact us by mail at: contact@misterhector.com

When the order is checked, it will be around 48h to 72h in France.

Our product is shipped with Colissimo services from La Poste.

It’s only a simple shipping method, there are no signature needed, directly in your letterbox.

You will have a track number to follow your order.

You have tout know that we can’t be accountable of the no shipment of this product. Is something wrong happened, we advise you to contact the Colissimo services. In some special cases, the product can’t be place into you letterbox, your order will be returned to the nearest Post Office. If you don’t go there to pick up your order, it will be send back to us. If you want that we send it back again, you will pay again the shipment.